Senior Vice President, Billing and Credit
Shannon Picchione is the Senior Vice President of Billing and Credit. In this role, she and her team are responsible for delivering a best-in-class customer billing and payment experience for all of DISH’s pay-TV and retail wireless brands.
Shannon has held several positions within Billing and Credit since joining DISH in 1997. All of her roles have focused on not only the customer experience, but protecting DISH financially by being responsible for revenue assurance, fraud, credit policy, and all billing and payments.
Prior to joining DISH, Shannon worked as an operations analyst in the banking industry and then moved into the manufacturing world where she worked as a cost analyst in oil, cookies and toy plants.
Shannon grew up in New Mexico earning her Bachelor’s degree in Finance from New Mexico State University. She enjoys the outdoors, traveling, anything Disney, and spending time with her husband and two children.