As the nation responds to the spread of COVID-19, DISH is working to ensure that our customers and team members remain safe, healthy and connected to vital news and information. We are also proud to offer a variety of content options, including free channels, to help keep Americans informed and entertained as they stay indoors and do their part to slow the spread of the Coronavirus.
DISH is taking the following steps to support our customers and communities during this crisis. This page will be updated regularly as we continue our response.
DISH Cares: Enhancing Connectivity for Americans
DISH is currently providing the majority of our wireless spectrum to mobile carriers at no cost, helping enhance networks and improve connectivity for Americans.
Read more here:
DISH understands that staying connected to the latest local and national news, while also unwinding through entertainment, is essential for our customers during this time. We are proud to offer numerous channels in “free preview” and provide our customers with special offerings.
DISH has worked with broadcasters we are currently in negotiations with to ensure availability of vital local news coverage. DISH is proud to provide local broadcast service to all 210 of the nation’s DMAs. For viewers in Southwest Colorado, we recently launched local news channels so that they can receive the latest regional and statewide coverage of COVID-19 in their home state.
SLING TV, our live OTT service, is making every effort to help Americans stay informed, entertained and safe with its “Stay in & SLING” initiative, offering free news and entertainment with no paid subscription required.
Through the “Stay in & SLING” initiative, we’re also providing subscribers with channels in “free preview.”
Read more here:
Stay Connected to DISH
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What to Expect if a DISH Technician is Scheduled to Visit your Home
All of our technicians have been trained on procedures, including those recommended by the CDC, to promote cleanliness and to help prevent the spread of illness:
If you or someone in your household is showing signs of illness, including fever or flu-like symptoms, we ask that you reschedule any upcoming technician visits to your home.
Rescheduling is easy, with the following options available:
If you are unable to reschedule before the technician arrives, we ask that you notify him or her before they enter your home. We empower our technicians to make decisions regarding their personal health and safety, including ending appointments early if anyone in the household is showing symptoms of flu or other contagious illnesses.
Of course, we ask all of our personnel to rigorously practice the fundamentals outlined by the CDC:
For your health and well-being, we hope you are following those guidelines, as well.
We are committed to doing all we can to support the health and well-being of the DISH family. As the nation has taken aggressive actions to prevent the spread of COVID-19, we’ve quickly adjusted our business to promote the safety of our team members, customers and our communities.
Here are a few of the steps we’re taking to help protect our team:
We recognize that some of our teammates are unable to perform their essential duties from home. To help provide a safe work environment, we have implemented a number of practices, including reconfiguring our operations to maintain social distancing. Protective measures include:
Should a site or work area close for cleaning, we will continue to pay impacted DISH team members until the site reopens.
We continue to evaluate how to best support our teams during this challenging time.