ASK AWAY.

You have questions. We have answers. From customer service inquiries to reviewer unit requests, check out the most frequently asked questions below.

Media

1. Where can I find the number of DISH subscribers by state, city or market?
DISH provides service to approximately 14 million customers throughout the nation. We are unable to disclose subscriber numbers by state, city or market; this information is not distributed publicly.
2. I am a consumer reporter looking to facilitate a resolution for an existing or former DISH customer. Who should I contact?
Please email danielle.johnson@dish.com. Provide the customer’s name, phone number, DISH account number and an explanation of the matter at hand.
3. Where do I submit a request to interview a DISH executive?
Please email news@dish.com. Provide your publication’s name, the purpose of the interview, sample questions and deadline.
4. Where do I submit a request to review a DISH product?
Please email aaron.johnson@dish.com. Provide your publication’s name, contact information and identify the product you would like to review.
5. What is the relationship between DISH and Blockbuster?
Blockbuster L.L.C. is a wholly-owned subsidiary of DISH. DISH purchased Blockbuster in 2011 to add a valuable iconic American brand to the DISH family. Since that time, DISH has successfully launched Blockbuster @Home, which provides DISH subscribers access to 100,000 movies titles by-mail and thousands of unique family streaming choices. In addition, DISH launched Blockbuster Studio, found on channel DISH 102, which features previews, unique sports and exclusive celebrity interviews.
6. Are Blockbuster stores still around?
Yes, Blockbuster has more than 850 stores nationwide. The Blockbuster store business model is being reviewed and tested to consider new store formats and sizes to better serve the family consumer. We expect some stores to close and move to new locations that better meet consumer needs. To locate a Blockbuster store near you, visit www.blockbuster.com/stores/storelocator.

General

7. I am a DISH customer, and I need help with DISH service or billing. Who should I contact?
DISH strives to provide an excellent entertainment experience to our 14 million customers nationwide, and we understand that top-notch customer service is a priority for our subscribers. Customers who feel they are not receiving the level of service necessary to efficiently and effectively address their inquiries, should feel free to request to speak with a supervisor or email executivecustomerservice@dish.com.
8. I am a broadcaster looking to add a channel to DISH’s programming lineup. Where do I submit a request?
Please visit www.dishnetwork.com/broadcaster and complete the appropriate form.
9. Where do I submit a request for DISH to sponsor my event?
Please email sponsorships@dish.com. Provide your organization’s name, contact information, event details and cost.
10. What if my Blockbuster store is closed? Where can I find Blockbuster ?
Blockbuster has a robust movie and video game by-mail business at www.blockbuster.com. Blockbuster by-mail offers more than 100,000 titles delivered via mail anywhere in the U.S., with the option to rent one to three DVDs at a time. To locate a Blockbuster store near you, visit www.blockbuster.com/stores/storelocator.

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